CVE-2026-56730: Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not
What it means
NIST National Vulnerability Database ha pubblicato CVE-2026-56730. La rilevanza va confermata rispetto alle tecnologie effettivamente in uso.
Why it matters
Il segnale diventa operativo solo se prodotto, versione o servizio sono presenti nel perimetro.
Recommended actions
- Confermare l'applicabilita consultando la fonte ufficiale e l'inventario asset.
- Pianificare mitigazione o aggiornamento secondo criticita e rischio di interruzione.
Translation in progress
The official content is available in the original language. The Italian version will be published once automated checks are complete.
Text acquired from the source
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable GraphQL mutation is meant to transform a knowledge base answer suggestion so it can be inserted into the ticket editor, but it only checks if the user has the ticket.agent permission. Checking the authorization to the knowledge base answer itself is missing. This vulnerability is fixed in 7.0.2.
- Source
- NIST National Vulnerability Database
- Publishing entity
- NIST National Vulnerability Database
- Entity type
- National authority
- Area
- North America · US
- Original language
- en · translation in preparation
- Publication
- 25/09/2026 20:17
- CVE
- CVE-2026-56730
- Classification
- Low
- Stated country
- US
Affected products and versions
The official sources queried do not yet expose a list of affected versions. No automatic inference is made.